HNW LUX RETURN POLICY
Items purchased on www.hnwlux.com and shipped to a U.S. address may be returned to HNW LUX for return or exchange within five days from the date you receive your order. Returns and exchanges are only accepted on unworn and unaltered items.
Please email: firstname.lastname@example.org for return requests. Please provide your Name, Address, Order Number, and Reason for Return. Returns will only be accepted with a Return Authorization Number clearly labeled on the package. Approved returns will be credited for the purchase price of your item. We do not refund shipping charges, unless we have sent an item in error. We cannot accept returns for merchandise purchased anywhere other than www.hnwlux.com
Return shipping and insurance is the responsibility of the customer. The customer is responsible for any and all shipping charges on any bounced or undeliverable packages.
Wholesale: There are no returns, exchanges, or refunds offered on any wholesale orders. All sales are final once credit card is charged. If you receive an item in error, please contact hello@hnwlux and we will adjust your order.